In David Coleman’s new book 42 Rules for Successful Collaboration, we wrote about creating the ideal collaborative environment. What works in a face-to-face environment is very different from what we find when we take those conversations online. Plus it differs between using synchronous communications (e.g where you chat together simultaneously in real time) to asynchronous ones (think forums, wiki, bulletin boards, etc.)
It’s all about creating trust and encouraging participation, even by lurkers.
What are your experiences on generating online participation?