Privacy and cookies policy

Cookies in use on this site – and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.

Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Our own cookies

We use cookies to make our website work including:

  • Remembering your search settings
  • Allowing you to add comments to our site

There is no way to prevent these cookies being set other than to not use our site.

Anonymous visitor statistics cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to put more money into developing our services for you instead of marketing spend.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Privacy policy

IABC respects your privacy. Across our association, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and association news and offerings with you. We only share your personal data outside IABC with your consent, as required by law and then only with partners who share IABC’s commitment to protecting your privacy and data. At any time you may contact IABC with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. We strive to ensure a high level of security and confidentiality.

At IABC, your right to privacy and data security is a primary concern. That’s why, when you visit, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site or when you use our online support offerings such as support applications loaded on your computer

In a few areas on our website and online member support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

  • Join/Renew Online
  • Update your contact information
  • Provide feedback in an online survey
  • Subscribe to a newsletter or a mailing list
  • Fill out a support request
  • Purchase a product or attend an event

In each of the instances above, we may ask for your name, email address, phone number, address, type of business, member preference information, member number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.

The information you provide will be kept confidential and used to support your member relationship with IABC. Among other things, we want to help you quickly find information on and alert you to product upgrades, special offers, updated information and other new products and services from IABC. IABC staff who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for IABC.

In addition, IABC may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if IABC reasonably believes it is necessary to do so to protect IABC, its members, or the public.

Periodically, we may send you information about various IABC products and services, or other products and services we feel may be of interest to you. Only IABC (or agents working on behalf of IABC and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information.

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of IABC for the purpose of performing services for IABC only with your consent.

Online commerce at is designed to give you options concerning the privacy of your credit card information, name, address, email and any other information you provide us. IABC is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a IABC customer representative over the telephone. Simply call + 1 415.544.4700. It has always been a IABC practice to contact members in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

We use technology to help us deliver customized visitor experiences. At IABC, we primarily use “cookies” to help us determine which service and support information is appropriate to your machine and to maintain your membership experience online. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using IABC has no desire or intent to infringe on your privacy while using the site.

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those third-party web sites linked to

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you’re online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. So please use discretion when posting any personal information to public areas of the IABC website.

IABC is the sole operator of the IABC website. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

Attention: Privacy
601 Montgomery Street
Suite 1900
San Francisco, CA 94111 U.S.

Phone: 415.544.4700
Toll Free: 800.776.4222
Fax: 415.544.4747