Video for IABC’s “Communications Across the Ocean” Dialogue

Last March 27, 2018, the London and San Francisco chapters of the IABC engaged in the first “Communications Across the Ocean” webinar. The event allowed industry trailblazers from the UK and US to share their insights on how communicators can help optimise the potential of their respective organisations while bearing in mind the cross-cultural impact of their work.

See the full video of the discussion here:

IABC UK takes pride in its commitment to spotlight the vital role of communications in aiding in stakeholder engagement and overall organisational success. Stay tuned to this website and IABC UK’s social media channels for updates on other exciting events!

Future Fit Communications 2018 – integrating technology, people and organisations

In its fourth annual edition, IABC UK’s Future Fit Communications 2018 will focus on the impact and implications for people of rapidly evolving technologies and organisation. Is technology helping us improve engagement with stakeholders, or are we in danger of running ahead of our ability to use it well? Are we losing sight of the human touch in our eagerness to embrace technology, or will cognitive technologies, augmented reality, and new organisational structures liberate people to engage and perform more effectively than ever before?

Sessions will focus on:

  • New organisational forms and the shift from hierarchy to networks; the implications for autonomy, self-responsibility and decision-making.
  • How augmented reality will transform interfaces and the risks and opportunities that creates.
  • What can we learn from each other from our personal responses to change and new ways of interaction, and how can we become better leaders and communicators.

Our Speakers:

Katherine Woods, Meeting Magic. “Technology and new organisational forms: why companies need a clear objective more than ever”

Victoria Lewis-Stephens, Managing Partner – Engagement, and Sarah Harrison, Instinctif Partners. “Creating and nurturing an influencer network: a new application of McKinsey snowball model”

Matt O’Neill, Futurist. “Computerisation and humanisation model”

Andy Gibson, Mindapples. “Managing change and health in rapidly changing environment”

TICKETS

  • IABC member £50
  • IABC non-member £100
  • IABC member + non-member (booked together) £100
  • Partner organisation member £50

Book at https://futurefitcommunications2018.eventbrite.co.uk 

Keeping ahead of the extraordinary pace of change, we have no time to lose and this event will provide you with a unique opportunity to hear from our excellent speakers and discuss your practical questions and experiences with your fellow seasoned communication professionals.

Reflections On A Conversation Across The Ocean

I’m just reflecting on a great conversation (#iabcacrosstheocean) we had between the IABC members in San Francisco and the UK. We will post a full recording of the conversation soon.

We set out to explore how we manage communication in the UK and in the USA. Rather than having an expert come to talk to us about the cultural differences and the implications of these we decided to use the knowledge and experience of our members to explore the theme.

So, what came out? First of all, thoughts on the role of communication:

  • We all agree (not just on the panel, but also in our pre-conversation survey) that communicators are increasingly acting as business partners and that our role encompasses
    • Helping to connect people to make them feel part of one company with shared goals
    • Helping leaders communicate effectively so that they share that narrative
    • Support line managers by supporting leaders – more effective leadership communication helps provide the knowledge and role models that support line managers in making connections with their people
  • What it is not: communications professionals should not be responsible for the communication skills of line managers, but we influence through the way we help leadership communication

On the challenges facing communicators today the conversation covered:

  • It’s important especially in large global organisations to be very clear about the boundaries and responsibilities in communication teams
  • One of the key challenges of new technology is helping leaders understand how they need to adapt to exploit it fully. This is not just about responding to an “always on” environment by managing different channels, media and responsibilities; it is also about a change in mind-set and a change in style. We talked about the need to be bolder and more informal
  • Demographics is an issue. Young people strain at the leash and are keen to learn and get involved, older people provide an invaluable resource and pool of experience that we would be foolish to ignore

What do communication people need to help them in their roles?

  • Less of us may now come from journalistic backgrounds, but we need to keep the key competencies and values of attention to detail, checking facts, being truthful and honest
  • We need global mind-sets. It’s not just about managing large organisations with offices all over the globe, it’s about sensitivity to the needs and demands of people in different places operating in different time zones and in different cultural environments

What are the cross-cultural perils?

  • We need to pay attention to language. Catherine supplied a great story of an acquisition in which the American parent celebrated the UK company’s habit of an annual event in which UK employees threw pies at leaders (don’t ask!), describing how they wanted to honour the tradition of tossing at the boss

It’s difficult to capture in a few bullet points the richness of the conversation that we had. These points are my take outs from the discussion. There were lots of us involved so please add your comments below.

We did not address in depth the central hypothesis that there are major differences between the UK and the USA in how we manage communication, other than Catherine’s story about the language problem. We also ended up focussing on internal vs external communication challenges – a reflection perhaps of the experience of the panellists. So, there is much more to explore in this debate and we hope to have some more of these conversations designed to put the I into IABC at the chapter level.

Finally, a big thank you to the panellists who helped in the conversation and who were brave enough to face a live audience. They were:

  • Catherine Rudiger, Vice president of ICF in San Francisco
  • Howard Krais, Communications Director, GSK plc and President Elect IABC UK
  • Daniel Schraibman, Independent Consultant and Board member IABC UK

I’d also like to record a big vote of thanks to Gay Flashman and her team from Formative Content whose technology made the whole thing possible

Mike Pounsford

President IABC UK

 

 

 

IABC UK 2018 Events Calendar

The IABC UK has a dynamic roster of events lined up for 2018 which aim to reinforce the theme, “Developing strategic communication capabilities.”

The 2018 calendar includes the following key activities and will feature more as the year moves on.

January 2018: 

*January 25- Improvisation Workshop with Paul Jackson

February 2018: 

*February 8- GDPR Session at KPMG

*February 8 to 10- Leadership Institute, San Diego, California

*February 12- IABC UK Social

March 2018: 

*March 13- Ideas exchange pilot, running your own business (NHS)

*March 21-22- Montreal pilot

*March 27- San Francisco Co-Event

April 2018:

*April 9-10- Eurocomm in Copenhagen, Denmark

*April 25 – Improvisation in Storytelling, University of Leeds

May 2018: 

*May 14- Future Fit Communication, Instinctif Partners, London

June 2018: 

June 3-6- IABC World Conference in Montreal, Canada

June 28- UK AGM (Madano, London)

 

Stay tuned to this website and IABC UK’s Twitter and LinkedIn accounts for updates. You may also e-mail [email protected] for further inquiries.

Improvisational Storytelling Workshop

If you would like to build on your current communication strengths, join us for this tip-filled 90-minute session.  We’ll explore the power of improvisation-based story-telling techniques to develop your skills in getting the message across.

 

Whether your aim is making more effective personal or corporate communications,  you’ll re-ignite your creativity through a series of experiential activities, illustrative models and reflective discussion.

 

In this participative workshop, you’ll learn:

  • How to craft stories that get the message across
  • How the Applied Improvisation approach to communications helps with clarity, confidence and charisma
  • How to access your creativity – in the moment and on-the-spot
  • How to apply these ideas to your work on brand or strategy – bring along a current case
  • How to respond to change and make better use of your resources

 

The session is led by ex-journalist and BBC comedy producer, Paul Z Jackson, co-founder of the Applied Improvisation Network, whose recent clients include Disney Animation Studios, the Red Cross Red Crescent Climate Centre and Lush.

This event will take place on Thursday, January 25, 2018, from 6:00pm to 9:00pm at Jerwood Space- Space 8, 171 Union Street, London, SE1, 0LN.

To register, please visit this link: https://www.eventbrite.co.uk/e/improvisation-based-story-telling-for-communicators-tickets-41206711383